In this case study, I describe the steps that I took when I arrived at Kendall College to improve the Office of the Registrar's / Academic Affairs Department's service to students and our collaboration with other departments.

I am a self-trained FileMaker Pro programmer with 10 years of experience designing database solutions. The solutions that I have developed are regarded by end users for their intuitive user interfaces and well-thought-out workflows.

One of my solutions has been licensed commercially.

My creativity is not limited to organizational problem solving. In this section, you may review catalogs, marketing materials, and conference programs I designed.

Past and in-progress publications.

While I have not taught in a full-time capacity, I have kept my teaching and training skills in shape by teaching a variety of college courses and trainings.