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• Organized and published course schedules, including the assignment of classroom space.
• Managed classroom/facility rentals.
• Authored and mailed quarterly newsletters with relevant information and pre-printed registration forms to every student.
• Processed registrations, adds, drops, and withdrawals - working closely with Admissions and Financial Aid.
• Entered grades, processed probations and suspensions, and mailed report cards.
• Processed transcript requests and created internal and external reports as needed.
  

• Created and implemented degree auditing forms and four-year planning guides, then trained faculty in using these tools to improve advising.
• Wrote the first Kendall College Academic Advisor Manual and provided related trainings.
• Served as Academic Advisor for traditional and adult students in several majors.
• Presented degree information at open house and information session events.
• Maintained updated degree audits on all students every quarter, reaching out to students and their advisors with any concerns I might have.
• Performed graduation audits and change-of-major audits; posted degrees earned and major changes to records and transcripts.
• Provided writing assistance, tutoring, and advising services for our evening students.
  

• Developed and distributed formal transfer credit policies and guidelines, which had not previously existed.
• Evaluated transfer credit for incoming transfer students and continuing students taking outside coursework.
• Advised students in developing degree completion plans.
• Worked in conjunction with Program Directors to develop articulation agreements.
• Developed transfer guides and 2+2 brochures for local community college transfer centers.
• Served on the Advisory Board for our adult degree completion programs, assisting in the development of new programs, the creation of marketing plans, the restructuring of our accelerated delivery format, and the implementation of an educational support system.

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• Advised K-12 teachers and administrators to find training opportunities that would meet their professional development needs.
• Advised teachers and administrators on certificate renewal requirements and procedures.
• Organized and designed semiannual catalog of workshops and graduate courses.
• Designed forms, programs, brochures, and posters using desktop publishing software.
• Processed workshop registrations, payments, and invoices.
• Served as “host” for workshops and courses: greeted presenters and students, provided assistance with learning technologies, and assisted with catering.
• Assisted subject matter experts in the development of workshop and graduate course offerings.
  

• Created a database solution, known as CEDARWOOD, to aid continuing education providers in managing all aspects of their continuing education programs.
  • Marketed, sold, and supported CEDARWOOD to several agencies in three states. Trained the employees of new CEDARWOOD clients.

• Taught several sections of a graduate course on the History of Mathematical Thought (2005, 2006, 2008).
• Presented “What Comes Before 10” at the Will County Early Childhood Education Conference (2009).
• Presented certificate renewal procedures to groups of teachers.
• Presented technology workshops, including the use of FileMaker Pro and Microsoft Word.
• Trained new clients on the use of the CEDARWOOD database.

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• Designed and developed a database solution for the Minnesota Department of Education to assist the state’s school support specialists in performing and coordinating their efforts in low-performing schools.
• Developed new database solutions and added workflows to existing solutions for a regional school service cooperative in Minnesota.

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• Identified and approached local subject matter experts (SMEs)to determine their interest in sharing their knowledge with the community.
• Assisted SMEs with selecting and organizing content, writing up a course description, and planning classes.

• Developed and maintained a Facebook page, using Facebook ads to market programs.
• Designed flyers and distributed/posted them around the community.

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• Maintained updated degree audits on all students.
• Provided academic advising to new and returning students.
• Developed Course Equivalency Guides for 21 community colleges
• Developed Articulation Agreements with 3 community colleges

• Provided group and individual trainings related to sex discrimination (including assault, harassment, and misconduct), Title IX policies and procedures, and our expectations of students.
• Performed solo investigations and led team investigations of Title IX cases.